As of December 26, 2024, the Indian Railway Catering and Tourism Corporation (IRCTC) is experiencing a significant outage, affecting both its website and mobile application. Users attempting to book train tickets are encountering maintenance messages, rendering e-ticketing services temporarily unavailable.
This disruption has caused inconvenience for passengers, especially those aiming to book ‘tatkal’ tickets, which are time-sensitive. It’s noteworthy that this is the second such outage in December, raising concerns among regular users.
In response to the outage, IRCTC has advised passengers seeking to cancel or reschedule their tickets to contact customer care or email their ticket details for a Ticket Deposit Receipt (TDR). The provided contact details are:
- Customer Care Numbers: 14646, 08044647999, 08035734999
- Email: etickets@irctc.co.in
Additionally, the outage has impacted IRCTC’s stock performance, with shares dipping nearly 1% during the trading session following the disruption. Over the past week, the stock has declined by almost 4%, contributing to a year-to-date negative return of more than 10% for investors in 2024.
As of now, IRCTC has not issued an official statement detailing the cause of the outage or a timeline for service restoration. Passengers and investors are advised to stay tuned for further updates.
For more information and the latest updates, you can visit the official IRCTC website or follow their official social media channels.
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